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Family & Children Services recognizes the trust that our clients, our donors, and the community place in us. We hold ourselves to the highest standard in all of our practices and operations. To demonstrate our commitment, we have published these policies here for your review.

Unless otherwise noted, the documents are in PDF format. If you do not have the free Abode Reader, please download the software from the Adobe web site.

Our Policies

Client Privacy Policy
The Notice of Privacy Practices outlines the privacy rights of our clients
• Cambodian (pdf file)
• English (pdf file) (html)
• Spanish (pdf file)
• Vietnamese (pdf file)

Code of Ethics Policy
Governs the conduct of the members of the Board of Directors

Conflict of Interest Policy
Ensures the agency and its Board members avoid conflicts of interest with respect to the Board members' fiduciary responsibilities

Endowment Policy
Provides guidelines on the management of the Endowment Fund

Smoke-Free Facilities Policy
Establishes all agency-operated facilities as smoke-free and formalizes smoke-free areas around building entrances.

Suspected Fraud and Illegal Activity Reporting Policy
Ensures employee confidentiality and protects employees from repercussions if they raise concerns about agency activities (whistle-blower protection)

You may also be interested in our Financial Information.

Should you have questions about our policies, please complete and submit the Contact Us form.


 
 
Spotlight


Spotlight photo of twins

Family & Children Services is the only organization in the San Jose region certified to offer Families and Schools Together (FAST), a program recognized for its ability to positively impact youth attitudes and behaviors, strengthen family functioning, empower parents, and build protective factors to support youth resilience and prevent risky behaviors. more