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Programs & Services
Crisis Management
When unfortunate events occur, employees often feel upset, afraid and
unable to cope. Professional trauma response related services are available
to help deal with the situation and overcome these emotions. Crisis management
planning consultation can also help organizations prepare for such events.
SERVICES
Employee Assistance Program
Problems often occur in and outside the work place. Professional counseling
is available to help employees deal with issues and remain productive
at work.
Crisis Management Planning
Traumatic and emergency events often happen when least expected. Planning
a process to follow during these times can help alleviate people’s
reactions to the event, allow for smooth transitions of work during these
times, and help get the work site back to normal operations as soon as
possible.
Trauma Response
When tragic events occur, such as violence, major accidents, employee
sudden death or threats made by disgruntled ex-employees, services are
needed quickly to help employees deal with overwhelming feelings and emotions,
learn to cope with the situation, and access whether or not additional
help is needed.
FREQUENTLY ASKED QUESTIONS
Who is Eligible?
Employee Assistance Program:
Available to businesses in San Mateo and Santa Clara counties. Access to
a nationwide network through FEI Behavioral Health is also available.
Crisis Management Planning and Trauma Response:
Available to schools, businesses, or organizations in San Mateo and Santa
Clara counties.
Is There A Waiting List? If So, How Long?
No.
Are There Any Fees?
Employee Assistance Program:
Contracts are established with individual companies. There is no charge
to employees.
Crisis Management Planning and Trauma Response:
Fees are negotiable.
What Languages Are Spoken?
Services are available in English and Spanish. Other languages can be arranged.
Where and when are services available?
Palo Alto Office
375 Cambridge Avenue
Palo Alto, CA 94306
(650) 326-6576 tel.
Monday-Thursday, 9 a.m. –9 p.m.
Friday, 9 a.m. – 5 p.m.
Saturday, 9:30 a.m. – 1:30 p.m.
San Jose Office
950 W. Julian Street
San Jose, CA 95126
(408) 292-9353 tel.
Monday-Thursday, 8 a.m. – 8:30 p.m.
Friday, 8 a.m. – 5 p.m.
FOR INFORMATION
Appointments:
(650) 326-9890 or (800) 748-6805
Program and Service Information:
Employee Assistance Program
Bob Foglesong
(650) 326-6576
Crisis Management Planning and Trauma Response
Julie Daul, Director of Program Services
(650) 326-6576
rev. 10/06
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